Energy Comparison

Regulation/ Who regulates the suppliers?
The Office of Gas and Electricity Markets - Ofgem - is the independent regulator of the two energy markets. New suppliers need to be authorised by Ofgem...
Fri, 13 May, 2016 at 8:52 PM
Who is Consumer Focus?
Consumer Focus is the statutory organisation campaigning for a fair deal for consumers in England, Wales, Scotland, and, for postal services, Northern I...
Fri, 13 May, 2016 at 8:53 PM
What is the Gas Consumers Council?
It is a statutory body representing the interests of Gas Consumers in the UK. They offer free help and advice. They can be contacted on 020 7931 0977, o...
Fri, 13 May, 2016 at 8:53 PM
What are the Electricity Consumers' Committees?
They are groups representing the interests of electricity consumers in their local areas by providing help and advice to anyone who has a problem with t...
Fri, 13 May, 2016 at 8:54 PM
Services for elderly, disabled and chronically sick customers What services are available?
What services are available? All energy suppliers are required, under the terms of their licenses, to produce and comply with a Code of Practice that ...
Fri, 13 May, 2016 at 9:20 PM
Who qualifies for additional help?
You can get special help if you are a domestic customer and either a pensioner, disabled or chronically ill. There are also special services for the bli...
Fri, 13 May, 2016 at 9:20 PM
What information do the suppliers need?
Energy suppliers are required to keep a record of customers who are of pensionable age, disabled or chronically ill. If you qualify, it is in your inter...
Fri, 13 May, 2016 at 9:20 PM
What sort of additional help is available?
If you qualify, you may be able to obtain special arrangements with respect to the use and positioning of your meter, additional security measures assoc...
Fri, 13 May, 2016 at 9:21 PM
How can I use energy more efficiently?
We have created an entire section on Energy Efficiency and this is available by clicking here.
Fri, 13 May, 2016 at 9:21 PM
Where else can I find information on energy efficiency?
There are many sources of information but often that advice is linked to some form of commercial product or paid for service. We would recommend contact...
Fri, 13 May, 2016 at 9:21 PM